Shipping policy

Shipping Policy

Last Updated: (29/5/2026)

Thank you for shopping with (Ecomlico). We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for details about order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within (2-3 days) after payment confirmation.

Orders are processed during regular business days only, excluding:

  • Sundays

  • Public holidays

  • Special closure dates

Please note:

  • Processing times may be extended during sales, holidays, or high-demand periods.

  • Orders placed after business hours may be processed on the next working day.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods Available

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping

  • Same-Day or Next-Day Delivery (if available in your area)

Shipping options available for your order will be displayed during checkout based on your location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: (5-7 business days)

  • Express Shipping: (3-5business days)

  • International Shipping: Not applicable

Delivery times are estimates only and may vary depending on:

  • Customer location

  • Courier operations

  • Weather conditions

  • Public holidays

  • Remote delivery areas

  • Unexpected logistical delays

While we do our best to ensure timely delivery, (Ecomlico) cannot guarantee exact delivery dates.

4. Shipping Costs

Shipping charges are calculated based on:

  • Delivery location

  • Order size or weight

  • Selected shipping method

Shipping costs will be displayed at checkout before payment is completed.

We may also offer:

  • Free shipping on eligible orders

  • Promotional shipping discounts during special campaigns

Example:

  • Standard Shipping: (Free shipping )

  • Express Shipping: (Free shipping )

  • Free Shipping on orders above (minimum order amount)

5. Tracking Information

Once your order is shipped, you will receive tracking information via:

  • Email

  • SMS

  • WhatsApp (if applicable)

Tracking details may take up to (10 hours) to become active after shipment.

Customers can use the provided tracking link to monitor their order status in real time.

6. International Shipping

(if applicable)

We currently ship to selected international locations.

Please note:

  • International delivery times may vary by country.

  • Customers are responsible for any customs duties, import taxes, or additional charges imposed by their local authorities.

  • Customs clearance delays are outside our control.

If international shipping is unavailable for your region, this will be indicated during checkout.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

  • Delays caused by incorrect addresses

  • Failed deliveries due to incomplete information

  • Orders shipped to incorrectly entered addresses

If you notice an error in your shipping information, please contact us immediately at (Ecomlico347@gmail.com).

8. Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us at  (Ecomlico347@gmail.com) with your order number.

We will work with the shipping carrier to assist in resolving the issue as quickly as possible.

9. Damaged Packages

If your package arrives damaged:

  1. Take photos of the package and product immediately.

  2. Contact us within (2 days) of delivery.

  3. Include your order number and supporting images.

We will review the issue and provide an appropriate resolution.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

(Ecomlico)
(Ecomlico347@gmail.com)
(8800171792)
(9/287, Dakshinpuri New Delhi-110062)

We appreciate your trust in (Ecomlico) and thank you for shopping with us.